Our commitment
This site is designed and built to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We treat that as the standard for every page, not an afterthought.
What we've done
- Semantic HTML with a single, clear heading structure on every page.
- A "skip to content" link, landmark regions, and a fully keyboard-navigable interface.
- Visible keyboard focus that isn't hidden behind other elements.
- Colour contrast that meets AA for text and interface elements, and we never use colour as the only way of conveying meaning.
- Text that reflows and remains readable when zoomed or on small screens.
- Respect for the "reduce motion" setting in your operating system.
- The site is fully readable and navigable without JavaScript; analytics never load before you consent.
Known limitations
We link out to third-party sites — including legislation.gov.uk, gov.scot and cenefits.com — whose accessibility we don't control. If you hit a barrier on one of those, it's worth reporting it to that site's owner too.
Feedback
If you find any part of this site hard to use, or you need information here in a different format, please tell us — we'll do our best to help and to fix the underlying problem. Email hello@cenefits.com and describe the problem and the page it's on.
Enforcement
If you contact us with a complaint about accessibility and you're not happy with our response, you can contact the Equality Advisory and Support Service (EASS), which handles accessibility complaints in the UK.
This statement was prepared in June 2026 and is reviewed periodically.